Roboworm issues

Moderators: MKA, Mike M, Caudawg, ash

User avatar
fishercurtis
Posts: 236
Joined: Wed Feb 15, 2006 5:34 pm
Location: Alamo, Ca
Contact:

Roboworm issues

Postby fishercurtis » Sat Feb 24, 2018 8:30 pm

I haven't been on the site in a while and wondered if anyone else is having issues with roboworms fading. I bought 10 packs different sizes MMII and had them in my shed for the 3 months during the winter NOT in sunlight and every package faded to almost a clear color. I sent them back to the company mail on there website. No response, Are they out of business? I've never had any problems before. I even have packages of worms that I bought 2 years ago that are still perfect. Don't know if they had a bad run or what. With the spawn on the delta coming, well you know! MMII
Curtis
It's All About the Hook up
Esin Restaurant & Bar, Revel Kitchen & Bar

Bassphish
Posts: 60
Joined: Fri Jul 07, 2006 5:42 pm

Re: Roboworm issues

Postby Bassphish » Sun Feb 25, 2018 8:45 am

Curtis, check “Fading Robo MMIII” from May 14 of last year. I tried to post the link but was able to get it to work. Mark from Roboworm responded many of us regarding this problem at mark@roboworm.com or 805-389-1636. Hope this helps

Steve L
Posts: 68
Joined: Wed Oct 03, 2007 9:24 am

Re: Roboworm issues

Postby Steve L » Sun Feb 25, 2018 8:56 am

Roboworm people are really good with any issues. They helped me solve some problems and I'm sure they do the same for all their customers. You have to give them a chance to help, before you come to WB. Good luck

User avatar
fishercurtis
Posts: 236
Joined: Wed Feb 15, 2006 5:34 pm
Location: Alamo, Ca
Contact:

Re: Roboworm issues

Postby fishercurtis » Sun Feb 25, 2018 9:12 am

I had searched roboworms and didn't see it. Now I do. I wasn't bashing roboworm by any means. Love their product.
Thanks
It's All About the Hook up
Esin Restaurant & Bar, Revel Kitchen & Bar

WB Staff
Posts: 5947
Joined: Thu Jan 26, 2012 10:56 am

Re: Roboworm issues

Postby WB Staff » Sun Feb 25, 2018 12:26 pm

fading-robo-mmiiis-t108778.html

The link mentioned above

Bazfshn33
Posts: 8
Joined: Mon Sep 16, 2013 3:02 pm

Re: Roboworm issues

Postby Bazfshn33 » Mon Feb 26, 2018 9:55 am

Curtis,,,We received your box of returns last week. We are replacing your baits. As you are aware, MMIII is a hot color, and we occasionally are out of stock. We are pouring them this week, and you will be sent replacements ASAP free of charge. All fading problems are a thing of the past, and our colors have never looked better. Thanks, Mark at Robo

User avatar
ash
SpeedBump
Posts: 4110
Joined: Mon May 09, 2005 9:07 am
Location: Beep Beep!

Re: Roboworm issues

Postby ash » Mon Feb 26, 2018 10:28 am

Bazfshn33 wrote:Curtis,,,We received your box of returns last week. We are replacing your baits. As you are aware, MMIII is a hot color, and we occasionally are out of stock. We are pouring them this week, and you will be sent replacements ASAP free of charge. All fading problems are a thing of the past, and our colors have never looked better. Thanks, Mark at Robo


Can't ask for better customer service then this. Roboworms has been an industry leader for a long time and it's great how responsive they are to their customers and innovative with colors and styles.

User avatar
fishercurtis
Posts: 236
Joined: Wed Feb 15, 2006 5:34 pm
Location: Alamo, Ca
Contact:

Re: Roboworm issues

Postby fishercurtis » Mon Feb 26, 2018 6:49 pm

Mark, Thanks for the reply and great customer service. I have had great success with the products as many have. Best wishes for the continued success of Roboworm.
Sincerely
Curtis
It's All About the Hook up
Esin Restaurant & Bar, Revel Kitchen & Bar

Captain Morgan
Posts: 54
Joined: Wed Mar 21, 2007 6:26 pm
Location: Discovery Bay, CA

Re: Roboworm issues

Postby Captain Morgan » Mon Feb 26, 2018 9:13 pm

Hey Curtis, nice job at Revel! That’s our favorite date night spot.

fishmanj
Posts: 16
Joined: Wed Apr 16, 2014 1:16 pm

Re: Roboworm issues

Postby fishmanj » Thu Mar 01, 2018 9:29 am

I got some of the Folkestad Special that were faded out and I loved them. Wish they made the color they faded to. It was a very light purplish ghost look. I bought several bags because I knew I would not be able to get more.

User avatar
fishercurtis
Posts: 236
Joined: Wed Feb 15, 2006 5:34 pm
Location: Alamo, Ca
Contact:

Re: Roboworm issues

Postby fishercurtis » Thu Mar 08, 2018 7:21 pm

Just have to say, I got a package today and Thank you Mark. Great customer service. Roboworm fixed the problem and stood by their product. Others could learn from this. I love the new packaging. Looking forward to getting out this week and testing them out.
Thanks again Curtis
It's All About the Hook up
Esin Restaurant & Bar, Revel Kitchen & Bar

M A J
Posts: 168
Joined: Sun Aug 17, 2008 11:05 am

Re: Roboworm issues

Postby M A J » Thu Mar 08, 2018 8:29 pm

I had the same minor fading problem. Contacted
Mark at Robo he took care of me no questions asked. Great customer service and very professionally handled. Not many companies stand that strongly behind their product like this these days.
BIG SACK

Mike84
Posts: 23
Joined: Sat Jul 22, 2017 3:34 pm

Re: Roboworm issues

Postby Mike84 » Fri Mar 09, 2018 9:23 pm

Don't bash them I emailed them from there website about that and sent me new packs A+++

mark poulson
Posts: 8887
Joined: Sun May 08, 2005 4:16 am
Location: Oakley, Ca.

Re: Roboworm issues

Postby mark poulson » Sat Mar 10, 2018 5:51 pm

I am pissed. My Roboworm finally was too tattered to fish, after a dozen or so. Where's the quality! :lol: :lol: :lol:
Attitude plus effort equal success
CLEAN AND DRY


Return to “Fishing”

Who is online

Users browsing this forum: MichaelB and 40 guests