Future of ReelEx

[DanIsaac]

Valued customers,

I cannot begin to thank you enough for all of the support. Nothing in business is more imprtant to me than my customers satisfaction, and their appreciation for quality, educated service. Anyone can pick up a screw driver or pick and open up a reel, but few if any cared more than I did about making sure the job was done right, and that there was a benefit to my customer in doing business with ReelEx.

I sincerely apologize for losing that focus in the midst of all that transpired this week. I did feel totally justified in doing what I did, and it really would not have been too hard until you all started with this out pouring of support. Truly amazing, and truly humbling. I owe you all a huge debt of graditude.

Look, I take full responsibility for the actions I have taken. Some have said I'm the best around, well, that's not for me to decide. I appreciate that, but in this case I think I fell a bit short by putting my feelings first, without taking into consideration all of those who have supported me through the beginning years, and there have been many.

Honestly, I feel as though I've let myself, Shimano, and all of my customers, past, present, and future down. For that I apologize as well, and I can assure you I rarely make the same mistake twice. I got into this out of a passion for a super product and amazing company,that's why I specialize exclusively in Shimano, not to mention the added benefit of interacting with so many awesome poeple. Why I let one individual scew my view of all this is beyond me? But I did, and again I apologize for the selfishness.

Also, I would like to send out a special thanks to KB, Scott Green, Brian Stafford, Tom LeoGrande, Tony Stoltz, Andy Cuccia, Bantam1, Wade Curtiss, Jeff, Derbingel, and Al Shields. The time these individuals took, and all of YOUR posts made it impossible for me to just walk away. Thank you all for the reality check, and preventing me from making an ever bigger mistake. Just the loan of your ears, and friendship mean the world.

In closing, I just want to say I fully realize there maybe some shots coming my way because of my next statement.
It's all good, should you feel the need, feel free. But when it came right down to it, I was made to realize the choice was mine. I could either chose to let the positive win, or I chose to let the negative win. Not a hard decison.

My promise....I will do everthing possible to make ReelEx an even better experience for everyone, beginning NOW!

Thank you all again, and the website will be back up by Monday.

Sincerely,

Dan

[kb]

Glad to hear it Dan....been in that same state of mind a time or two myself...when the smoke clears your friends usually point you back in the right direction....

kb

[Spookin'Em43]

Awesome! glad to hear Dan! btw, My Cardiff is on its way!

[mike464]

That's great to hear, I've been waiting for the end of the season to send my Scorpions in, I'll get them ready the end of the month. Mike in Montana

[DAKINE198]

You are the Victor not a victim

[Brian]

Dan,

Glad to see someone reached up between you legs and pulled that string out................

[basshunter4u]

Thats cool Dan, as I said I have not used your services but the scream of all my curado 200s is getting closer to taking them off pulling the line boxing them up and sending them to you for an overhaul. If you could PM me with your address and contact number I will get that done and tell the world about my experience with REELEX

Don O

[Dom]

THATS FUNNY! Glad your sticking around DAN hey do you do all reels or just shimanos?

[whazup]

We all have had times where we made hasty decisions that we later regretted. I don't know you, but it seems you have a lot of "real" friends who helped you reconsider. Takes guts to admit a mistake.

[Burke]

Like many others, I'm sure glad that you changed your mind so that you can take care of our "babies" whenever they need some TLC or feel "broken".

[DanIsaac]

Dan,

Glad to see someone reached up between you legs and pulled that string out................

yep, HURT LIKE HELL!

[basslayer]

glad your back dan, we cant have to many good guys like you in this sport.!!!!!

[Hardshell]

Great news, best service ever!

Hardshell from Mexico

[ASD]

[bump]

Welcome back to the jungle dan

[macinckirk]

smart/good move

[Soulman]

Thats cool Dan, as I said I have not used your services but the scream of all my curado 200s is getting closer to taking them off pulling the line boxing them up and sending them to you for an overhaul. If you could PM me with your address and contact number I will get that done and tell the world about my experience with REELEX

Don O

His contact and website are at the bottom of his post.

Dan- I've never used your service but I've been intending to for some time. The recent support for you that we have seen just reinforces the reputation that you have built over time. I've got 3 Curados I still use from the late 90's, I'll be sending them along as soon as I have some down time.

Bob Soule

[bantam1]

Welcome back Dan. I'm glad to see you cooled off and made the right decision.

Just when I thought I was safe from the late night phone calls with questions about reels

[daveerwin]

Outstanding job on the last ten reels. I am really glad I will be able to send ten more reels your way in November. I appreciate your quality service.

Dave

[g-man]

Nice marketing...

[midnightbite]

This is awesome news ... irony for me is that I visited the forum two days ago planning on asking for recommendations on reel service providers and was totally bummed to see what was transpiring ... had my fingers crossed that this would be the ultimate result. Very cool that all of you guys came out in support of Dan and his service. My reels will be headed his way shortly.

-Dax

[Brian Linehan]

So when does Hippie get his check in the mail??? JK. Glad to see that you got your head on straight Dan. Good luck Dan.

[DanIsaac]

Welcome back Dan. I'm glad to see you cooled off and made the right decision.

Just when I thought I was safe from the late night phone calls with questions about reels

That's exactly the deciding factor that kept me around.....didn't want you to get lonely! I won't call after 10 anymore though! HAR

Sorry, I thought Shimano support was 24/7? hehehe

[dbbasser]

Good news look forward to using you soon

[Takedown]

Dan;
This is absolutely the best news you could have given us Shimano reel owners.

Thank You, Dale

[bassinbillmc]

Dan,

Like all of the others, I am glad to see that you are reevaluating this and are going to continue with your AWESOME reel repair business. I brought ten reels to you (meet you at the Shell station) 18 months ago and all of them have performed flawlessly since then.

I found a few more that need service and will be contacting you later regarding that.

Bill McGuigan

[DanIsaac]

Dan,

Like all of the others, I am glad to see that you are reevaluating this and are going to continue with your AWESOME reel repair business. I brought ten reels to you (meet you at the Shell station) 18 months ago and all of them have performed flawlessly since then.

I found a few more that need service and will be contacting you later regarding that.

Bill McGuigan

I remember, great to hear. Yeah, I'm sure you've had a day or two like that as well huh?

Dan

[bryanmc]

Good decision Dan. Next time, react with logic instead of emotion....

[Rich hamilton]

http://www.youtube.com/watch?v=KjCzT1Cl ... 1&index=81

C-YA Hippie

[bassdaddy]

Dan's back in the game and Hippie is gone from the site.

Still laughing my azz off.

[bassinbillmc]

Yes, as KB said we have all had days like that. Luckily, the good days (and guys - like you and KB) far out number the bad days and as****es.

Bill

[Mike Reidy]

Great News Dan!!! I am extremely happy to hear you will be continue to be available for the BEST shimano reel service available.

Mike Reidy

[davet.]

Crap!! There goes my new business plan.

[DeltaBound]

Good one Dan!!! your plan worked!!!


NO MORE HIPPIE