Powell rod warrenty change " "Beware" !

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bassrman
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Powell rod warrenty change " "Beware" !

Postby bassrman » Tue Apr 21, 2015 12:19 pm

Powell rod warrenty has changed from replacing a "original "Max" rod with a new "Max 3D" model" to the economy " Inferno" models " which they have very few models/actions ' the original Max rods I was going to warrenty don't even come close to the cheaper inferno models' ...this does not seem fair to me ?...

Champion Jon
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Re: Powell rod warrenty change " "Beware" !

Postby Champion Jon » Tue Apr 21, 2015 1:37 pm

Did they give you an option to upgrade or anything like that? Seems most "lifetime" warranties end up not lasting all that long. Sorry to hear this. I have my share of Powell max rods. Not familiar with the quality of the inferno series or the price difference.

Levy
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Re: Powell rod warrenty change " "Beware" !

Postby Levy » Wed Apr 22, 2015 12:01 pm

That must have just changed then because they sent me a 7343D max to replace my 734MAX with no questions asked last month.

bassrman
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Re: Powell rod warrenty change " "Beware" !

Postby bassrman » Wed Apr 22, 2015 12:31 pm

I went on there website last week and printed out the warrenty claim form ' it said "original Max rods will be replaced with "Max 3D models" then I was ready to ship' & went back to there website yesterday" in bold red letters" it now said Max rods will be replaced with "Inferno rods" that does not seem fair to me ? I paid the same $ to buy my 735 Frog rod as they want for the 3D rods' & the don't have an "inferno rod that even comes close the frog rod ! plus no 8' cranking rod' to replace my 804CB ?..

Levy
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Re: Powell rod warrenty change " "Beware" !

Postby Levy » Wed Apr 22, 2015 1:15 pm

Yes I just looked and you are correct. They are good folks and half the time Keith the owner answers the phone when I call customer service. I would call them and tell them your situation and they may change their mind??

Jon Levenson

bassrman
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Re: Powell rod warrenty change " "Beware" !

Postby bassrman » Wed Apr 22, 2015 2:33 pm

Yea ! I will give the a call " thanx !....

bassrman
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Re: Powell rod warrenty change " "Beware" !

Postby bassrman » Fri Apr 24, 2015 9:07 am

tried to call during buis hours ' but no one would pick up ?..

bassrman
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Re: Powell rod warrenty change " "Beware" !

Postby bassrman » Sat May 02, 2015 5:18 pm

I just got home this afternoon " from a week of fishing at Clear Lake ' and found my brand new Powell 3D rods on the doorstep ! thank you Keith ! they are awsome rods !....

mark poulson
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Re: Powell rod warrenty change " "Beware" !

Postby mark poulson » Sat May 02, 2015 5:39 pm

I have half a dozen Powell rods, thanks to one of their pro staff, Jeff Jue. I'm happy to hear you got your issue resolved.
Attitude plus effort equal success
CLEAN AND DRY

jerrysfishing
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Location: SACRAMENTO - ELK GROVE CA

Re: Powell rod warrenty change " "Beware" !

Postby jerrysfishing » Sun May 03, 2015 2:01 pm

Keith has always done right with me. Great company and the 3Ds are excellent.


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