Software update troubles

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Jpdavis
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Joined: Sun Jan 10, 2016 5:25 pm

Software update troubles

Post by Jpdavis »

Is anyone else having problems with loading the new update for the Gen2 Touch. Can't get it to load.
mark poulson
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Re: Software update troubles

Post by mark poulson »

I had another thumb drive plugged into my computer when I tried to update, and couldn't update until I removed it. The update kept reading it as an incompatible drive.
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ttb31183
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Joined: Sat May 07, 2005 8:43 pm
Location: Spokane, WA

Re: Software update troubles

Post by ttb31183 »

Jpdavis wrote:Is anyone else having problems with loading the new update for the Gen2 Touch. Can't get it to load.
Yes, the latest update from 12/21 didn't update for me when plugged into my graph
Tyler Brinks
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Morgan
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Re: Software update troubles

Post by Morgan »

I was just having trouble loading the Gen3 touch update, then after much frustration and redownloading, Couldn't see the files on the screen, realized I was using a 64 GB SD card. Found an old post that addresses that issue. I went and got a 32 GB and everything worked fine.

Morgan
Ken Sauret
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Re: Software update troubles

Post by Ken Sauret »

Make sure when you unzip the file from the web site that you load a .upd file onto the card. That is the update. If you have a file ending in .meta the unit won't read it. The units will only read a .upd file.
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