Curado 200 HG problem

wildthing jr · Post by **wildthing jr** » Mon Jan 14, 2019 1:07 pm

Hi All,
I recently purchased a new curado 200hg. I opened the side plate to adjust the brakes and now can't get the latch to fully close. After a cast or two the side platepops open. I phoned Shimano customer service this morning. The person that picked up said something like there is a tech in charge of this problem. Then I got transferred into a voicemail box. I left a message, but have not heard back from them yet.

Has anyone else out there experienced this problem? I had a couple buddies look at the reel to make sure I wasn't the problem and they couldn't shut the latch either.

ash · Post by **ash** » Mon Jan 14, 2019 2:43 pm

Hey Wildthing,

I went through the same oh shoot moment with my HG reel when I first got it. For me it was the spool access release switch at the bottom of the reel wasn't re-setting so I had to PULL it forward tightly until it clicked. I then took it apart and added a drop of oil to it and no problems ever since. But i did have to use some force on it to hear it CLICK.

ash · Post by **ash** » Mon Jan 14, 2019 2:47 pm

If this doesnt work for you let me know or reach out to Dan Issac who is the Local Board Shimano Expert on the shimano-product-forum-f26.html along with a few others.

JakeV77 · Post by **JakeV77** » Mon Jan 14, 2019 3:02 pm

Could be a bad latch. I’ve had issues with mine before, backed up the spool tension and it closed right up.

DanIsaac · Post by **DanIsaac** » Mon Jan 14, 2019 8:02 pm

Its not the latch. Back your spool tension off. You have it too tight and it's not allowing the door to close properly. Dan

wildthing jr · Post by **wildthing jr** » Tue Jan 15, 2019 12:07 pm

Yes, backing the tension off allowed the latch to close. I never had that type of setup on any of the previous versions of Curados I have owned over the years.

Thank you all!

Disappointing that Shimano customer service never called me back.

DanIsaac · Post by **DanIsaac** » Tue Jan 15, 2019 2:25 pm

I'm not going to make any comments regarding Shimano's customer service, but if anyone on this board ever has an issue, my phone is always on and I'm happy to assist.

I can always put you in contact with the proper person if there is an issue I cannot help with, which are few.

Dan Isaac
ReelEx
650 454 4938