Powell rod warrenty change " "Beware" !
Powell rod warrenty change " "Beware" !
Powell rod warrenty has changed from replacing a "original "Max" rod with a new "Max 3D" model" to the economy " Inferno" models " which they have very few models/actions ' the original Max rods I was going to warrenty don't even come close to the cheaper inferno models' ...this does not seem fair to me ?...
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- Posts: 369
- Joined: Thu Apr 24, 2008 12:59 pm
- Location: Roseville, CA
Re: Powell rod warrenty change " "Beware" !
Did they give you an option to upgrade or anything like that? Seems most "lifetime" warranties end up not lasting all that long. Sorry to hear this. I have my share of Powell max rods. Not familiar with the quality of the inferno series or the price difference.
Re: Powell rod warrenty change " "Beware" !
That must have just changed then because they sent me a 7343D max to replace my 734MAX with no questions asked last month.
Re: Powell rod warrenty change " "Beware" !
I went on there website last week and printed out the warrenty claim form ' it said "original Max rods will be replaced with "Max 3D models" then I was ready to ship' & went back to there website yesterday" in bold red letters" it now said Max rods will be replaced with "Inferno rods" that does not seem fair to me ? I paid the same $ to buy my 735 Frog rod as they want for the 3D rods' & the don't have an "inferno rod that even comes close the frog rod ! plus no 8' cranking rod' to replace my 804CB ?..
Re: Powell rod warrenty change " "Beware" !
Yes I just looked and you are correct. They are good folks and half the time Keith the owner answers the phone when I call customer service. I would call them and tell them your situation and they may change their mind??
Jon Levenson
Jon Levenson
Re: Powell rod warrenty change " "Beware" !
Yea ! I will give the a call " thanx !....
Re: Powell rod warrenty change " "Beware" !
tried to call during buis hours ' but no one would pick up ?..
Re: Powell rod warrenty change " "Beware" !
I just got home this afternoon " from a week of fishing at Clear Lake ' and found my brand new Powell 3D rods on the doorstep ! thank you Keith ! they are awsome rods !....
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- Posts: 10370
- Joined: Sun May 08, 2005 4:16 am
- Location: Antioch, CA
Re: Powell rod warrenty change " "Beware" !
I have half a dozen Powell rods, thanks to one of their pro staff, Jeff Jue. I'm happy to hear you got your issue resolved.
Attitude plus effort equal success
CLEAN AND DRY
CLEAN AND DRY
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- Posts: 767
- Joined: Sun Jun 21, 2009 1:35 pm
- Location: SACRAMENTO - ELK GROVE CA
Re: Powell rod warrenty change " "Beware" !
Keith has always done right with me. Great company and the 3Ds are excellent.
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