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Dead Tatula where do I send it?
Posted: Mon Aug 28, 2023 10:08 am
by Kelly Ripa
I killed one of my Tatula reels the other day. It friggin seized mid-cast and wasted my 40 pound braid at least my bait was still floating around while I cut all of the braid down to the knot off it.. I have never felt such a mess in my life. I don't know how long I've had it but it no longer has a pulse and I am going to miss that 8:1. I see Diawa Corp in Cypress Ca. but everything else is out of state. Any ideas or an address would be helpful for sending it off for some TLC.
Re: Dead Tatula where do I send it?
Posted: Mon Aug 28, 2023 10:31 am
by mark poulson
Re: Dead Tatula where do I send it?
Posted: Mon Aug 28, 2023 10:46 am
by zethkinnettfishing
Literally any reel repair place. You can drop it off at fishermans warehouse and they'll send it in to have it repaired. usually takes a few weeks.
Re: Dead Tatula where do I send it?
Posted: Mon Aug 28, 2023 1:44 pm
by WRB
crs@daiwa.com is the email address
562/375.6800 is the California phone number. Call get a RMA number.
Tom
Re: Dead Tatula where do I send it?
Posted: Mon Aug 28, 2023 3:35 pm
by ash
zethkinnettfishing wrote: ↑Mon Aug 28, 2023 10:46 am
Literally any reel repair place. You can drop it off at fishermans warehouse and they'll send it in to have it repaired. usually takes a few weeks.
Just drop it off a few hundred miles away from where you live, and they will send it to 265 miles away to Dawia in Cypress
Rippa lives on Casitas, probably why he is asking.
Rippa - your best bet is to send it to Daiwa - my long ago past experience with Daiwa service department was never good, hopefully that's changed for you. My experience with the tatula was not great the wing openings would random slam shut mid cast causing all sorts of havoc. But hey I know a bunch of dudes that love them...
Re: Dead Tatula where do I send it?
Posted: Mon Aug 28, 2023 3:51 pm
by Kelly Ripa
I love mine but this one did some serious damage to it's gut's. I've never had a problem with the t-wing and I own 5 of them. Thanx for the input guy's.
Re: Dead Tatula where do I send it?
Posted: Fri Sep 01, 2023 4:32 pm
by DarWise
Diawa moved. DAIWA USA - 20155 Ellipse, Foothill Ranch, CA 92610 Telephone: (562)375-6800 Email:
csr@daiwa.com
Re: Dead Tatula where do I send it?
Posted: Sat Sep 02, 2023 1:37 pm
by Kelly Ripa
Thank you Darwise. It's on the way to them as of 3 days ago.
Re: Dead Tatula where do I send it?
Posted: Wed Sep 06, 2023 5:24 pm
by Kelly Ripa
So the answer to the question is
No Where. Discontinued model , no parts available. I bought it in the last 3 years so it's high priced trash now. bummer. Because of it's coloration I believe it might have been some sort of limited edition...Now it's pretty trash...
I doubt that would have happened if it was a Shimano sf of any type from the last ten years.Hell my last green reel can out cast all of my new ones and it was old in 05...Never been serviced.
couple of drops of oil now and then
The good new s I have one more of these reels
It's a 150HS which is gone from Tackle Warehouse I know not when.Discontinued.
Re: Dead Tatula where do I send it?
Posted: Sun Sep 10, 2023 2:56 pm
by mark poulson
This place used to be the best Daiwa service place around.
Give them a call and see if they can help:
https://tackletrap.com/policies/contact-information