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Hey Bantam1 - Rod warrenty question?

Posted: Thu Aug 28, 2008 6:22 am
by Cal Bassin
Dan,

Remember a while back I was asking about the XH swim bait rod, for throwing longer distances? Well about a month ago I bought one, and last night when I was fishing the second from top Eye ripped off, after my braid wrapped around it when I was fighting a 6lber in some tree's. Looks like the glass just broke above and below the eye. Can I bring it in to corp in Irvine for replacement? I remember that Shimano has a pretty good replacement policy, but it has been years since I have had an issue with a Shimano rod.

Bill

Re: Hey Bantam1 - Rod warrenty question?

Posted: Thu Aug 28, 2008 10:12 am
by bantam1
Bill,

Yes you can bring it in. We will have to order the replacement out of the warehouse so it will be a day or so.

Re: Hey Bantam1 - Rod warrenty question?

Posted: Thu Aug 28, 2008 12:48 pm
by Cal Bassin
Thanks Dan,

What's with the new avatar? Going postal on the shimano haters soon. Anyway, I appreciate the response, and Shimano's customer service!!!!!

Bill

Re: Hey Bantam1 - Rod warrenty question?

Posted: Fri Aug 29, 2008 6:37 am
by bantam1
I've been shooting more than I have been fishing lately. Besides it was time for a change.