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Shimano/G-Loomis
Posted: Mon May 17, 2010 6:12 am
by programgeeks
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Re: Not Happy with Shimano/G-Loomis
Posted: Mon May 17, 2010 6:24 am
by bantam1
PM me with your info and I will make sure the card is credited. The lady that handles all the CC payments and credits may just be a little behind. I will make sure she does it today.
Shimano/G-Loomis
Posted: Mon May 17, 2010 8:09 am
by programgeeks
delete
Re: Not Happy with Shimano/G-Loomis
Posted: Tue May 18, 2010 5:20 am
by bantam1
The lady you spoke with is not the supervisor. She is the one that handles credits and anything to do with credit card billing. I spoke with her yesterday and she said that she credited your card. I am not sure how long it takes for it to reflect on your statement.
I apologize for the delay you experienced. At times crediting a card may take a few days. It depends on the work load for the one person that handles it, or the bank may take a few days to reflect the changes.
Shimano/G-Loomis
Posted: Tue May 18, 2010 6:14 am
by programgeeks
Thank you Dan, I appreciate your help on this.
Re: Not Happy with Shimano/G-Loomis
Posted: Wed May 19, 2010 5:51 am
by bantam1
Feel free to PM me with your concerns. I will do my best to help remedy the situation.