POWELL ROD CUSTOMER SERVICE

[brian yee]

Big thanks to Powell and Keith Bryant of Powell Rods! Turnover time for my broken rod was super fast. Keith was very kind! Great customer service Powell! Thank you!!

[lonewalker]

+1
Keith is a very nice guy!
Recently I returned my broken dropshot rod to Powell and got a brand new replacement free of charge ! Keith treated me like VIP. I was falling asleep smiling from ear to ear.

[Terry Smith]

Did you guys call personally and talk to Keith or did you just send in the rod? I just broke the tip off of my 704 CB that I got in April I just went to Fishermans Warehouse and paid the $40 and replaced A 705 in the past but they don't have the replacement for my 704 CB in stock. I have TOC in three weeks and realy need my 704.

[basslayer]

give keith a call he'll take care of you.

[JustinD]

I have to say that Keith and Powell have been by far the easiest ROD company that I have ever dealt with. In fact the replacement policy can not be beat. Recently I was in a very bad boating accident and about all my equipment (boat included) was broken/totaled and luckily enough I was able to take a few rods back to FW and exchange them for new ones so I was at least able to keep fishing (from who ever has an avaliable backseat). Thanks Keith/Powell for the amazing service and the great rods. Thanks its really appreciated especially in these tough times.

[rickd]

That open back seat is available after this weekend man, just send me a PM.

[Terry Smith]

I have to say that Keith and Powell have been by far the easiest ROD company that I have ever dealt with. In fact the replacement policy can not be beat. Recently I was in a very bad boating accident and about all my equipment (boat included) was broken/totaled and luckily enough I was able to take a few rods back to FW and exchange them for new ones so I was at least able to keep fishing (from who ever has an avaliable backseat). Thanks Keith/Powell for the amazing service and the great rods. Thanks its really appreciated especially in these tough times.

Sorry to hear Justin. How bad is the Kitty?????

[JustinD]

RIP




But I'll tell ya one thing Basscat makes one hell of a tough boat.....Ever seen a boat rock crawlin'.

[Terry Smith]

Just saw the picture of your boat this morning. WOW!!!!!!!!!!! I've seen jeeps that couldn't make it over the rocks you had your Kitty on!!!!!!!!!!!