AHH Customer Service Fish Hedz!!!!

Hippie/Mark · Post by **Hippie/Mark** » Tue Apr 05, 2005 5:35 pm

Thanks to Jim Neal!!!
Here is my best Jack Nicholson

You want Customer Service? You can't handle Customer Service!!!!!!!!!!

Sunday, Oroville 20 mph winds, sideways rain Kewl
Second time to use my mask. Get it out of the storage and the lens looks like Freddy from the nightmare on elm street movies!! What the Blank, I did all the prep that was sent to me it messed up.

Sunday Night send an e-mail to save Phace, get a reply almost instantly, that's Sunday mind you today is Tuesday and I received a few replacement lens with an e-mail that when the new manufacter get the new one I will get another!!!

That my friends is why you use the sponsers on this forum, sTony only deals with folks that back thier products!!!

Hipster

Gator · Post by **Gator** » Tue Apr 05, 2005 6:16 pm

I have never dealt with a company as straightforward and customer service oriented as Save Phace.

They have a customer for life!!

Tight Lines!!

Gator

Harold · Post by **Harold** » Wed Apr 06, 2005 6:17 am

Had the same experience and the same great responce fro Jim. Good people. Great support. This is what builds product loyality.

> I have never dealt with a company as
> straightforward and customer service
> oriented as Save Phace.

> They have a customer for life!!

> Tight Lines!!

> Gator

Rod · Post by **Rod** » Wed Apr 06, 2005 9:14 am

I bought one of the masks at the show. First time out it fogged up to where I had to take it off. I emailed Jim at Save Phace and he told me it may be a bad lens. 3 days later I get a package with 2 brand new lenses. Not a problem since. Sure save your face on those cold mornings....Thanks again Jim