Broken Crucial

[AJC]

I broke a crucial flippin stick the other day and remembered reading on here that I could cut it down to save on shipping. Is this still the norm?
Also what is the address that it gets shipped to? I also need to send in a calais 200 for repair.
Thanks in advance

[bantam1]

You can cut the rod in half to ovoid oversize shipping. Send the rod to:

Shimano
attn Rod Warranty
1 Holland
Irvine, CA 92618

The reel can be sent to the same address but attention Reel Repair.

[AJC]

Thanks for the quick response

[AJC]

Just wanted to say thanks for the super quick turn around on my flippin stick, just received it yesterday.
I was just wondering though, is the reel repair dept. going to call me about the work required on my calais? I sent it in the same day as the crucial rod and haven't heard anything yet. I had an old shimano reel repair form and included on it my phone # and cc# when I sent the reel in. Will they just perform the neccesary repairs and ship it out or will they call me first?
Thanks again
ajc

[macinckirk]

the calais will cost you just a flat 35.00 and they will fix whatever is wrong but that should of been done in 24-48hrs and shipped back so I would be getting on the phone

both times I have asked them to shipped my reels back to me they have forgot about it and my reels have sat for weeks till I called and then they were shipped that day

oh and I have a broken Crucial too that needs replaced too

[AJC]

Never mind, I just got the Calais 100A today They charged me a flat labor fee of $30 AND $10 for a ball bearing. A little more than the $35 but I ain't trippin. I've been puttin off sending this baby back for quite a while. Just glad to have her back in working condition.