Hey Bantam1 - Rod warrenty question?

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Cal Bassin
Posts: 65
Joined: Wed Apr 02, 2008 1:46 pm
Location: San Clemente, Ca

Hey Bantam1 - Rod warrenty question?

Post by Cal Bassin »

Dan,

Remember a while back I was asking about the XH swim bait rod, for throwing longer distances? Well about a month ago I bought one, and last night when I was fishing the second from top Eye ripped off, after my braid wrapped around it when I was fighting a 6lber in some tree's. Looks like the glass just broke above and below the eye. Can I bring it in to corp in Irvine for replacement? I remember that Shimano has a pretty good replacement policy, but it has been years since I have had an issue with a Shimano rod.

Bill
"That's why they call it fishin"
bantam1
Posts: 974
Joined: Tue Feb 27, 2007 10:51 am

Re: Hey Bantam1 - Rod warrenty question?

Post by bantam1 »

Bill,

Yes you can bring it in. We will have to order the replacement out of the warehouse so it will be a day or so.
Cal Bassin
Posts: 65
Joined: Wed Apr 02, 2008 1:46 pm
Location: San Clemente, Ca

Re: Hey Bantam1 - Rod warrenty question?

Post by Cal Bassin »

Thanks Dan,

What's with the new avatar? Going postal on the shimano haters soon. Anyway, I appreciate the response, and Shimano's customer service!!!!!

Bill
"That's why they call it fishin"
bantam1
Posts: 974
Joined: Tue Feb 27, 2007 10:51 am

Re: Hey Bantam1 - Rod warrenty question?

Post by bantam1 »

I've been shooting more than I have been fishing lately. Besides it was time for a change.
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