Tacklewarehouse Great service

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mark poulson
Posts: 10617
Joined: Sun May 08, 2005 4:16 am
Location: Antioch, CA

Tacklewarehouse Great service

Post by mark poulson »

I just want to acknowledge what great service I get from Tacklewarehouse.
Today is just another example.
I bought a new reel from them this week, fished it yesterday and had problems.
I emailed them this morning, and they have already emailed me back, saying they're sending me a UPS return label so they can check and replace it.
I never expected a same day reply on Sunday.
But I shouldn't be surprised.
If you do a Google search for customer service, you'll get Tacklewarehouse every time.
Thanks again to them.
Attitude plus effort equal success
CLEAN AND DRY
kane-o
Posts: 635
Joined: Fri Dec 21, 2007 1:26 pm
Location: la tuna canyon, ca

Re: Tacklewarehouse Great service

Post by kane-o »

one of the 2 places to shop on-line at.... both have great customer service and great shipping :D
Buzzbommer
Posts: 97
Joined: Sat May 01, 2010 5:45 pm
Location: Santa Clarita, Ca.
Contact:

Re: Tacklewarehouse Great service

Post by Buzzbommer »

Hands down, thee best customer service from anywhere around. I haven't even heard of one complaint in my life about them. Just boneloads of good stuff. Keep up the good work T-dub...
mark poulson
Posts: 10617
Joined: Sun May 08, 2005 4:16 am
Location: Antioch, CA

Re: Tacklewarehouse Great service

Post by mark poulson »

My UPS return label arrived Tuesday, and I sent the reel to them the same day.
The replacement reel just came today.
These folks are amazing.
Attitude plus effort equal success
CLEAN AND DRY
fishingfamily
Posts: 27
Joined: Tue Nov 09, 2010 10:15 am

Re: Tacklewarehouse Great service

Post by fishingfamily »

Tw is a great shop .Im lucky to have them close by .they have helped me more than once in getting the right tackle for the lakes im headed to,which is just another plus to thier great customer service.
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