Very Poor Tackle Warehouse Shipping

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Tony M
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Joined: Sun May 08, 2005 9:01 am
Location: Yuba City

Very Poor Tackle Warehouse Shipping

Postby Tony M » Wed Jun 10, 2020 9:34 am

Tackle Warehouse has used Golden State Overnight shipping for some time. They did a very good job of getting the product out in a timely manner. Golden State has been bought out by another company recently and the shipping has been terrible. I don't mind taking a little longer with the Covid thing going on, but my last two orders out of three have come up missing. Hopefully this new company can rectify this. If not, Tackle Warehouse needs to use a different source for their shipping. Just my 2 cents.
Tony Mello

sdavis24
Posts: 38
Joined: Mon May 19, 2014 7:18 pm

Re: Very Poor Tackle Warehouse Shipping

Postby sdavis24 » Wed Jun 10, 2020 10:37 am

There is a large banner about COVID shipping delays on their <edit: Tackle Warehouse's> website. I think it's far more likely the result of that than the shipping company. In my experience GSO has gotten better recently.

Whoopbass
Posts: 667
Joined: Sun May 22, 2005 12:24 pm
Location: Modesto

Re: Very Poor Tackle Warehouse Shipping

Postby Whoopbass » Wed Jun 10, 2020 10:39 am

I've had issues with other carriers and sellers. Everybody is using this Covid nonsense to be lazy and have stupid policies.

keeb
Posts: 36
Joined: Wed Jul 01, 2009 2:40 pm

Re: Very Poor Tackle Warehouse Shipping

Postby keeb » Wed Jun 10, 2020 10:44 am

Has been working very well for me. Sounds like bad luck

Tony M
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Location: Yuba City

Re: Very Poor Tackle Warehouse Shipping

Postby Tony M » Wed Jun 10, 2020 10:49 am

It’s no longer GSO. They were bought out by another shipping company. I have been ordering for over 8 years and have never had an issue, until recently. I realize shipping will probably take longer now, but to loose two orders out of three is not acceptable.

Wrknap
Posts: 86
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Re: Very Poor Tackle Warehouse Shipping

Postby Wrknap » Wed Jun 10, 2020 11:47 am

I haven't had any problems during the covid issues. Over night shipping at my door, on time. Years ago a shipment went missing, I thought someone might have taken it off of my porch, I called TWH and they shipped another order that day. No questions asked. Stuff does happen...

Tony M
Posts: 219
Joined: Sun May 08, 2005 9:01 am
Location: Yuba City

Re: Very Poor Tackle Warehouse Shipping

Postby Tony M » Wed Jun 10, 2020 1:15 pm

No problem with Tackle Warehouse. They have been very good Over the years and when these orders went missing, they replaced immediately. Just questioning the new shipping company.

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185vsfrog
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Location: Millbrae

Re: Very Poor Tackle Warehouse Shipping

Postby 185vsfrog » Wed Jun 10, 2020 9:41 pm

No problems for me also. I live in the Bay Area. Last order I made was Friday night and my order arrived Monday. Must have been some bad luck

MikeR
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Location: Ventura, CA
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Re: Very Poor Tackle Warehouse Shipping

Postby MikeR » Thu Jun 11, 2020 6:18 am

I"m in Ventura and I've emailed their Customer Service dept. twice in the last year or so regarding the poorer service by GSO. They are aware. It has most definitely been worse since GSO was bought out. For the most part... until COVID, the service had gotten better and I've chosen to have all orders shipped using GSO with the exception of 1 or 2, each time after a bad experience. Since COVID, I've had delays of up to 3 days waiting for product and had a 2 package order I placed, delivered over a two day period even though both scanned in at the Visalia distribution center at the same time. A new order I just placed yesterday is scheduled for delivery today. I think it's getting better as this COVID CRAP gets behind us.
Always lookin' for mud lines!
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biteme
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Re: Very Poor Tackle Warehouse Shipping

Postby biteme » Thu Jun 11, 2020 7:40 am

I'll never use the GSO option again. Placed my order and three days later the package came. My truck was in my driveway and I guess this upset the driver. He pulled on my lawn reached over and tossed the box toward my porch.

I had all this on ring and reported it to the company. Hope dude got fired.

As far as TW. I've had shipping delays from Amazon and TW. Land big fish, eBay, target ECT no issues.
Until TW Amazon get things straightened out I'll keep using other sources.

MikeR
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Re: Very Poor Tackle Warehouse Shipping

Postby MikeR » Thu Jun 11, 2020 4:06 pm

My package arrived in one day and on time today.

cl smoov
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Joined: Thu Nov 25, 2010 8:21 am

Re: Very Poor Tackle Warehouse Shipping

Postby cl smoov » Fri Jun 12, 2020 6:06 am

The GSO carrier here in AZ (Gilbert) "had" a habit of parking in my driveway. I watched him do this 3 or 4 times while I was at work on my RING app. A couple of weeks later I stayed home and caught this chunker pulling in to my driveway while I was in my garage gettin' my boat prepared for an afternoon session. Before he could even get it into park I asked his big *** to get back in his van back out onto the street. While he slothed outta the van with my package I asked him if that was an accepted company practice -- his response, "I'm just trying to save time". Told him I get it, but not my driveway scooter. No problems since.

On the flip side, I never had an issue with time of delivery. Pre or Post Covid.

Hey Whoopass, business owners and workers are not being lazy nor stupid in the carrier biz buddy. These folks need money for food and rent. The COVID challenges are impacting carrier companies globally. If you ever owned a business understand there is the risk of litigation when the government imposes work condition standards for employees. This slows down things, not laziness. Stop pre-judging and gain context first before you conclude.

DarWise
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Joined: Thu Jun 11, 2015 9:10 am

Re: Very Poor Tackle Warehouse Shipping

Postby DarWise » Fri Jun 19, 2020 5:55 am

GSO was bought out by a company from the U.K. back in mid 2018. It was a rocky transition for deliveries and a lot of regular GSO drivers were laid off in favor of less expensive drivers.

I recently placed a few orders from Tackle Warehouse and each one arrived within 1-2 days. If you take a minute to read their COVID-19 statement you will see that there are some slight delays, and they are updated regularly.

marinerfandave
Posts: 58
Joined: Sun Mar 17, 2019 2:46 am

Re: Very Poor Tackle Warehouse Shipping

Postby marinerfandave » Fri Jun 19, 2020 6:25 am

I ordered earlier this week in the morning and received it the next day.

milehi
Posts: 254
Joined: Wed Apr 29, 2009 4:32 pm

Re: Very Poor Tackle Warehouse Shipping

Postby milehi » Fri Jun 19, 2020 10:50 am

Returned something to them end of last week, reorder coming today, seems pretty good to me

MarkB67
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Joined: Wed Oct 19, 2016 10:07 am

Re: Very Poor Tackle Warehouse Shipping

Postby MarkB67 » Fri Jun 19, 2020 2:53 pm

Live in the Walnut Creek area ... ordered on Thursday showed up Saturday AM. Only time I ever had an issue was when I was waiting on a backordered item (D-Bomb in Cali Love - gotta have em @ the Delta) and I finally was sick of waiting for my shipment, called TW and changed the color to something in-stock (very friendly on the phone) and my shipment was there in two days.

BiggieSmall
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Joined: Thu Sep 30, 2010 11:34 pm

Re: Very Poor Tackle Warehouse Shipping

Postby BiggieSmall » Fri Jun 19, 2020 4:00 pm

I had an issue back a year or so ago with Golden State overnight. They lost my package twice so I called Tacklewarehouse to change my to Ups. They were happy to obliged. (I think the Golden State overnight driver took my package twice cause I would track it and it would say that the package was in route for delivery. Then I would check it later and it would say lost twice. I was soooo pissed!)

d75bender
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Re: Very Poor Tackle Warehouse Shipping

Postby d75bender » Fri Jun 19, 2020 7:37 pm

My last order from TW said it was delivered and I got home and it wasn't there. When I messaged TW they told me to go check with all my neighbors to make sure they hadn't received my package. So I did and none of my neighbors had my delivery so they told me to wait a week to see if it turned up. I couldn't believe it, I wanted the tackle I ordered for that weekend and I was told to wait and see if it turned up. I wouldn't have minded a refund so I could go purchase the tackle at a local store but they didn't want to refund my money and they wouldn't reship my order out to me.

I have ordered many items previously through TW and never had an issue but this order did surprise me at how little effort they made to make it right. 4 days later someone from 2 streets over rang my door bell and somehow they had my delivery. I'm happy they were cool enough to bring it to me so it all worked out but what are the odds of that happening?

I was really unimpressed with how TW handled that situation even though it all worked out in the end.

mark poulson
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Location: Antioch, CA

Re: Very Poor Tackle Warehouse Shipping

Postby mark poulson » Sat Jun 20, 2020 8:47 pm

I have shopped Tackle Warehouse for many years, and they always respond to my emails if there's ever an issue. I get my stuff, in Antioch, in two days normally.
Attitude plus effort equal success
CLEAN AND DRY

gixxer464
Posts: 252
Joined: Wed Apr 23, 2008 9:51 am

Re: Very Poor Tackle Warehouse Shipping

Postby gixxer464 » Sat Aug 22, 2020 11:12 am

Ordered about $400 yesterday morning. Package received today by noon. Just a hair over 24hrs and I live in So.Cal. Excellent service as always. Thanks Tackle Warehouse, you guys are awesome.

Bassmonkey1980
Posts: 172
Joined: Wed Jul 01, 2015 9:00 am

Re: Very Poor Tackle Warehouse Shipping

Postby Bassmonkey1980 » Sat Aug 22, 2020 5:31 pm

I've had no issue's ive ordered 2 times in August came in 2 days both times.

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Morgan
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Location: Madera
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Re: Very Poor Tackle Warehouse Shipping

Postby Morgan » Sat Aug 29, 2020 2:55 am

I ordered Wed, got my shipment Thursday at the Clear Lake RV park. Pretty damn good, I say


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